How Do I Spot Fake Nairobi Water Purifiers and Avoid Scams in 2026?
02, Jan 2026
Buying a water purifier is more than choosing a product. What matters just as much is how that product is installed and set up in your home. To make the experience easier, iClear provides free installation in Nairobi, surrounding suburbs and Nakuru. Proper installation ensures that the system is connected correctly, performs at its best, and is fully eligible for warranty coverage.
In this guide we break down the installation journey from the moment you place your order to the first glass of purified water in your home.
Reverse osmosis systems require accurate plumbing to function well. Without the right water pressure, fittings and flushing procedure, filters may fail early or produce inconsistent water quality. Once the purifier is installed , we ensures there are zero leaks.
For more on choosing the right system, visit: Complete Guide to Choosing the Best RO Water Purifier in Kenya
After purchase, the installation team schedules your visit based on your location. At this stage you should:
• Confirm whether your home uses tap water or borehole water
• Share any information about water pressure or plumbing problems
• Make sure someone will be at home during installation
• Identify a location under the sink or near a water point
If your household uses borehole water containing high fluoride or high TDS, the technician will bring the correct accessories. To understand borehole challenges, see:Water Quality in Kenya
A standard installation takes about 30 minutes once the technician is in your space. Here is the usual sequence:
The technician checks the water source, pressure levels and the plumbing line. They choose the best location for the system, often under the sink for convenience.
Pre filters, carbon filters and the reverse osmosis membrane are installed. The technician ensures all seals are tight.
The system is connected to your water line. The purifier will require electricity. If there is no power source under the sink , an extension will work .
The system is flushed. This step is crucial because purified water should be clear from the first use.
Before leaving, the technician shows you:
• How to operate the unit
• How to switch the system on and off
• How to check filter life
• How to identify leaks
• How to schedule maintenance
What You Need to Do After Installation
After installation you should:
• Confirm the system is registered for the one year warranty
• Keep the installation paperwork
• Record the installation date for future filter changes
• Run the system regularly
• Call support if you notice unusual taste changes or reduced flow
Free installation covers:
• Nairobi
• Nairobi surrounding suburbs
• Nakuru town
• Select neighbouring estates
Hiring a private plumber often results in incorrect fittings, leaks or even voided warranties. With free installation you benefit from:
• Certified technicians
• Correct membrane configuration
• Proper leak testing
• Warranty activation
• Safe and professional setup
Q: How long does installation take?
A: One to two hours depending on plumbing and water source.
Q: Do I need to buy any extra plumbing parts?
A: No, standard fittings are provided. Special fittings may be required for unusual sinks.
Q: What if my water is salty or has high fluoride?
A: The technician will configure the right setup for your water.
Water Purification & Treatment Specialists
David Ochieng, a water purification specialist at iClear Wellife Services Ltd, has extensive experience delivering safe and reliable water treatment solutions for homes and offices across Kenya.
